Refund Policy

1. Overview

Because all merchandise sold through Megaphone is produced on-demand after purchase, our refund policy differs from traditional retail. Each item is custom-made specifically for the buyer, which limits our ability to accept returns for change of mind.

2. Eligible Refunds

We will issue a full refund or replacement in the following cases:

• Defective products: Items received with print defects, manufacturing flaws, or damage that occurred during production.
• Wrong item received: You received an item different from what you ordered (wrong size, wrong design, wrong product).
• Damaged in shipping: Items that arrived damaged due to shipping and handling.
• Order not delivered: Orders confirmed as lost in transit by the shipping carrier.

3. Non-Eligible Refunds

Refunds are generally not available for:

• Change of mind or buyer's remorse.
• Incorrect sizing due to not consulting the size guide.
• Minor color variations between screen display and printed product.
• Products that have been worn, washed, or altered.

4. How to Request a Refund

To request a refund, email us directly at yash@megaphoneteam.com within 14 days of receiving your order. All refund requests are handled by the Megaphone team since we manage manufacturing and fulfillment. Please include:

• Your order number.
• A video showing the issue (for defective or damaged items).
• A brief description of the problem.

5. Refund Processing

Once a refund is approved, it will be processed to the original payment method within 5 to 10 business days. You will receive an email confirmation when the refund has been issued.

6. Replacements

In many cases, we may offer a replacement instead of a refund. Replacements are produced and shipped at no additional cost to you. Replacement orders follow the same production and shipping timeline as new orders.

7. Contact

For questions about refunds, contact us at yash@megaphoneteam.com.